Protecting your data, respecting your privacy – Orangery UK
This Privacy Policy explains how Orangery UK collects, uses, stores, and protects personal data when you use this website. Orangery UK is an independent editorial platform providing information about orangeries in the United Kingdom, including guides, design inspiration, planning insights, and general home improvement content.
By using this website, you acknowledge that your personal data may be handled in accordance with this Privacy Policy. We aim to process information responsibly, transparently, and in line with applicable UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
How We Collect Information
We may collect personal data when you contact us through the website. This may include your name, email address, and any information you choose to include in your message. This information is provided voluntarily and is used only in connection with your enquiry.
We may also collect anonymised or aggregated website usage data, such as pages visited, time spent on the site, general location data, browser type, device information, and referral sources. Cookies and similar technologies may be used to support website functionality, improve user experience, and collect analytics information.
How We Use Your Information
Personal data submitted through contact forms is used solely for the purpose of responding to enquiries or communications sent to Orangery UK. We do not use contact form information for unrelated marketing purposes, and we do not sell your personal data to third parties.
Anonymised analytics data helps us understand how visitors use the website. This allows us to improve the quality, relevance, structure, and usability of our content. Analytics information is processed in a way that does not directly identify individual users.
Legal Basis for Processing
Where you contact us directly, the legal basis for processing your personal data is our legitimate interest in responding to enquiries and managing communications relating to the website. This allows us to provide relevant responses and maintain the normal operation of Orangery UK.
Where analytics cookies or similar tracking technologies are used, processing is based on your consent where required by law. You may withdraw or manage your consent at any time by adjusting your cookie preferences through the website’s cookie settings.
Data Retention
We retain personal data submitted through contact forms only for as long as necessary to respond to your enquiry and manage any related communication. In most cases, this information will be retained for up to twelve months unless a longer period is required for legitimate administrative, legal, or operational reasons.
Analytics data is retained in accordance with the settings and policies of the analytics provider used by the website. We take reasonable steps to ensure that personal data is not kept longer than necessary and is handled securely throughout its lifecycle.
Third-Party Services
Orangery UK may use third-party providers to support website hosting, analytics, security, maintenance, and functionality. These providers may process limited data as part of delivering their services, and where required, such processing will be governed by appropriate data protection arrangements.
We may also use analytics services, such as Google Analytics, to collect anonymised usage information. Where the website includes links to external websites or embedded third-party content, those platforms may collect and process data in accordance with their own privacy policies. Orangery UK is not responsible for the privacy practices of external websites.
Your Data Protection Rights
Under UK data protection law, you have rights in relation to your personal data. These may include the right to access the personal data we hold about you, request correction of inaccurate information, request deletion where appropriate, restrict or object to processing, and request data portability in certain circumstances.
You may also have the right to withdraw consent where processing is based on consent. If you have concerns about how your data is handled, you may contact us through the website. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.